We have been working with the retailers to enhance VI analytic capability that supports their business processes and supplier collaboration. Summit Visual Insights 3.0 will enhance your experience by introducing new features, improving performance, and addressing any known issues from the previous version.

The upgrade is scheduled for 5 October, 2023. We'll notify you in advance to ensure you're prepared for the transition.

No, there will be no downtime during the upgrade process. We'll do our best to minimise any disruption and ensure a smooth transition.

While some changes might be introduced, we've worked hard to maintain a user-friendly interface. We'll also provide updated user guides and tutorials to help you navigate any new features.

Absolutely! We value your feedback. Feel free to share your thoughts, suggestions, or concerns with us. Your insights will contribute to our ongoing improvements.

We'll keep you informed via email. Be sure to check your inbox regularly for updates and announcements.

No worries, just send your questions to support@summitinsights.com.au, we will get back to you as soon as we can.

You can log in to the upgraded software using your existing credentials. Simply visit https://vi.summitinsights.com.au on or after the launch date.

We're here to help! If you experience any issues, encounter bugs, or have questions, please reach out to our support team at support@summitinsights.com.au

Summit Visual Insights 3.0 is designed to be compatible with most modern browsers and devices. Google Chrome with Screen resolution 1920 x 1080 at 100% provides optimal experience.

Your existing retrievals and favourite will be migrated to Visual Insights 3.0.