Frequently Asked Questions
- 01
We have been working with the retailers to enhance VI analytic capability that supports their business processes and supplier collaboration. Summit Visual Insights 3.0 will enhance your experience by introducing new features, improving performance, and addressing any known issues from the previous version.
- 02
The upgrade is scheduled for 5 October, 2023. We'll notify you in advance to ensure you're prepared for the transition.
- 03
No, there will be no downtime during the upgrade process. We'll do our best to minimise any disruption and ensure a smooth transition.
- 04
While some changes might be introduced, we've worked hard to maintain a user-friendly interface. We'll also provide updated user guides and tutorials to help you navigate any new features.
- 05
Absolutely! We value your feedback. Feel free to share your thoughts, suggestions, or concerns with us. Your insights will contribute to our ongoing improvements.
- 06
We'll keep you informed via email. Be sure to check your inbox regularly for updates and announcements.
- 07
No worries, just send your questions to support@summitinsights.com.au, we will get back to you as soon as we can.
